Returns & Exchanges

At XiaomiSale, we offer a 30-day return window for all original electronics to ensure you are completely satisfied with your purchase. Items must be returned in their original packaging with all accessories included to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Log into your account and navigate to the 'My Orders' section to select the item you wish to return and obtain a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Carefully pack the Xiaomi device in its original box, ensuring all chargers, manuals, and protective films are included to avoid restocking fees.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location, making sure to keep your tracking receipt.

• 4.
  Inspection and Refund

  Once our technical team verifies the device's condition and serial number, your refund will be processed to your original payment method within 5-7 business days.